Privacy Policy

Overview

This Privacy Policy explains how Elinor Frey (“we”, “us”) collects, uses, and protects your information when you visit elinorfrey.com (the “Site”). By using the Site, you agree to the practices described here.

Information we collect

Information you provide: when you contact us, subscribe to the mailing list, book a lesson, or purchase a recording, we may collect your name, email address, and any details you choose to share (such as your message or shipping information).

Information collected automatically: like most websites, we collect limited technical data such as your browser type, device, and pages viewed, along with cookies (see below).

Cookies

We use a small number of cookies that are necessary for the Site to function and to remember your cookie choice. We do not use non-essential tracking cookies without your consent. You can disable cookies in your browser settings, though some features may not work as expected.

How we use your information

We use your information to respond to your inquiries, send our newsletter (only if you subscribe), process and fulfil orders, schedule lessons, operate and improve the Site, and comply with legal obligations.

Third-party services

We rely on trusted providers who process data on our behalf, each under their own privacy policies:

• Mailchimp — mailing list and newsletter delivery.
• Stripe — secure payment processing for recordings.
• Acuity Scheduling — lesson booking.
• YouTube & Spotify — embedded video and audio.
• GoDaddy — website hosting.

Payments

Purchases are processed securely by Stripe. We do not receive or store your full card number; payment card details are handled directly by Stripe in accordance with industry standards.

Sharing your information

We do not sell your personal information. We share it only with the service providers listed above as needed to operate the Site, or where required by law.

Data retention

We keep your information only as long as necessary for the purposes described here — for example, until you unsubscribe from the mailing list or ask us to delete your data.

Your rights

You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from the newsletter at any time using the link in each email. To exercise these rights, contact us at the address below.

Security

We take reasonable measures to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact

For any privacy questions or requests, please contact us at elinorfrey@gmail.com.